Policies & Legal Information

We believe in transparency. This page provides important details about your rights, our policies, and professional oversight.

Privacy Policy

Thrive in Vida Counseling is committed to protecting your privacy.

Information We Collect

We may collect personal information that you voluntarily provide through our website, such as your name, phone number, email address, or information submitted through contact forms.

How We Use Information

Information submitted through this website is used solely to respond to inquiries or provide requested services. We do not sell, trade, or share your personal information with third parties.

Electronic Health Records

If you become a client, your clinical information is stored securely in a HIPAA-compliant electronic health record system through Sessions Health.

Website Security

While we take reasonable steps to protect your information, no method of electronic transmission is 100% secure. Please avoid submitting sensitive clinical information through website contact forms.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

If you have questions about this policy, please contact us directly.

Notice of Privacy Practices

This notice describes how your protected health information (PHI) may be used and disclosed and how you can access your information.

We are required by law to maintain the privacy of your health information and provide you with this notice of our legal duties and privacy practices.

Your information may be used to:

Provide treatment
Obtain payment for services
Conduct healthcare operations

We may also disclose information when required by law, such as for public health reporting, court orders, or safety concerns.

You have the right to:

Request access to your records
Request corrections
Request restrictions on certain disclosures
Receive confidential communications
File a complaint without retaliation

To file a complaint regarding privacy concerns, you may contact our office or the U.S. Department of Health and Human Services.

Good Faith Estimate

Under the No Surprises Act, clients who do not use insurance have the right to receive a “Good Faith Estimate” explaining the expected cost of services.

You have the right to receive a written estimate of expected charges for non-emergency services before scheduling.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the charges.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
or call 1-800-985-3059.

We are happy to provide a Good Faith Estimate upon request.